Terms and Conditions
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1 - General
Unless otherwise agreed in writing, the sending of the order by the Customer implies his acceptance of these conditions of sale. It is only after written acceptance of the order by AZERTY Solutions Informatiques that the two parties are bound by the sales contract. The information in the catalogs, notices and scales is given for information only, AZERTY Solutions Informatiques may change it at any time without notice due to changes in economic conditions.
2 - Orders
2.1 Any clause or provision appearing on the purchase orders or general conditions of purchase of the purchaser and which would be contradictory with any of the contractual provisions binding the purchaser to AZERTY Solutions Informatiques would be unenforceable and considered as void. 2.2 In accordance with the provisions of the Civil Code on the conclusion of online contracts, the contract will be concluded when you click on the button allowing you to confirm your order after viewing the details thereof and in particular its total price and having had the opportunity to correct any errors. You will thus recognize your obligation to pay. 2.3 All orders are governed by the price conditions in effect on the date of issue. 2.4 Any modification or cancellation of an order is subject to acceptance by AZERTY Solutions Informatiques AZERTY Solutions Informatiques reserves the right to demand compensation equal to 10% of the amount of the order for any cancellation request made less than five days before the delivery date.
3 - Price
The prices to the customer for the products are prices established on the basis of the tariff in force on the date of the order.
4 - Delivery
4.1 Any delay penalty clause which would be included by the customer in his order remains without effect by application of article 1 of these General Conditions of Sale. 4.2 Unless otherwise agreed in writing, delivery is made from the warehouses of the forwarder of AZERTY Solutions Informatiques It is up to the recipient to check the shipments on arrival and to make any reservations and complaints that appear justified; said reservations and complaints must be sent to the carrier, by registered letter with acknowledgment of receipt within two working days of receipt of the products. A copy will be immediately sent to AZERTY Solutions Informatiques 4.3 In the absence of specific shipping instructions by the Customer, AZERTY Solutions Informatiques may have the transport carried out by the transporter of its choice without being held liable.. 4.4 If the Products delivered do not conform in kind or in quantity to the specifications indicated in the dispatch notice, the Customer must, under penalty of forfeiture, formulate his complaints within eight (8) days after delivery. In the event of an accepted return, AZERTY Solutions Informatiques may, at the customer's choice, either replace the products recognized as defective by him, or credit the customer with the net price invoiced. All product returns will be made carriage paid.
5 - Retention of title - Risks
AZERTY Solutions Informatiques expressly reserves the ownership of the products delivered until full payment of the sale price and interest, costs and accessories. In this regard, does not constitute within the meaning of this provision, the delivery of draft, check or any other title creating an obligation to pay. Payment can only be considered made upon actual collection of the price by AZERTY Solutions Informatiques However, the risks are transferred to the customer upon delivery of the products. The customer therefore undertakes to take all care in the care and conservation of the products and to take out all insurance in order to cover the damage and claims likely to be caused to the products and by them. Until full payment, the customer will not pledge or in any way use the products as collateral. However, the customer can use the products, he can also transform and sell them. AZERTY Solutions Informatiques reserves the right to terminate this authorization by simple registered letter from the first payment incident. In the event that the goods are sold, the customer undertakes to assign the purchase price to AZERTY Solutions Informatiques as a guarantee of payment for the products and AZERTY Solutions Informatiques is hereby authorized to claim payment directly from customers of the Buyer. In the event of termination of payment by the customer, AZERTY Solutions Informatiques can claim the products. Deposits previously paid will remain with AZERTY Solutions Informatiques as a penalty clause.
6 - Payment Terms
6.1Unless otherwise expressly agreed, special and written, products are payable in cash. In the event of a special agreement granting a payment period, any amount not paid by the customer by the scheduled due date will automatically open late payment interest at the rate of 1% / month. This is without prejudice to the right of AZERTY Solutions Informatiques to request the resolution of the sale as indicated in article 7 below.6.2 In the event of non-payment of a due date, the entire receivable will become due from the first day of delay and regardless of the originally scheduled deadlines. The terms of payment cannot be delayed for any reason whatsoever. In the event of recovery by bailiff or the judiciary, compensation equal to 15% of the sums due will be due as a penalty clause, without prejudice to the interest provided above. When the buyer's credit deteriorates, we reserve the right, even after a partial shipment of an order, to demand from the buyer the guarantees that we deem appropriate for the proper execution of the commitments made. Refusal to comply gives us the right to cancel all or part of the contract. The customer is prohibited from exercising any right of retention on the amount of the price due on the scheduled deadlines. The sale, transfer, pledge or contribution to society of its business or its equipment by the client, as well as if one of the payments or the acceptance of one of the drafts was not carried out in due time, authorize AZERTY Solutions Informatiques without prejudice to any other right and action, to suspend all delivery until full payment. All invoiced sums then become immediately due. 6.3 Payment methods: The following payment methods are available to pay for purchases made on our site: - Credit card (Mastercard, Visa, credit card) - Check (only for mainland France) - Bank transfer - Western Union - Cash
7 - Cancellation clauses
Any total or partial non-performance by the customer of one of its obligations, non-compliance with any payment deadline, credit damage to the customer, more particularly, the disclosure of a protest or a pledge on the all of the goodwill may result, at the option of AZERTY Solutions Informatiques on the one hand, the forfeiture of the term and consequently, the immediate requirement of the sums still due in any capacity whatsoever, as well as the suspension of all deliveries, and on the other hand, the resolution of contracts in progress. The termination of the contracts will take place automatically and without legal formality after a period of fifteen (15) days from the sending to the customer of a notice to pay, by registered letter with acknowledgment of receipt. , mentioning the intention to use this clause and which has remained without effect, without prejudice to the other rights of AZERTY Solutions Informatiques In the event of the implementation of this resolution clause, AZERTY Solutions Informatiques or its agent is expressly authorized to enter the customer premises to repossess the products concerned by the application of this clause.
8 - Guarantees
Subject to the fulfillment of all the contractual obligations of the customer, the products subject to the sale will benefit from the legal guarantee for hidden defect, if this is applicable, and from a contractual guarantee, under the conditions below. afterwards, to the exclusion of any other warranty of any kind, implied or otherwise. 8.1 The products delivered by AZERTY Solutions Informatiques are guaranteed for twelve (12) months (this period can be extended and assumed by the manufacturers and in this case specified on the customer invoice) from their delivery against any defect in material or workmanship in writing to the knowledge of AZERTY Solutions Informatiques within eight (8) days of its discovery. After this eight (8) day period, the customer's claims under this warranty will be inadmissible. 8.2 The warranty is strictly limited, at the discretion of AZERTY Solutions Informatiques to the repair or replacement of products recognized as defective by AZERTY Solutions Informatiques after return of the products carriage paid, without any other compensation of any kind whatsoever. In particular, AZERTY Solutions Informatiques will not be liable for any direct or indirect loss of profit, or delay due to a defect or manufacturing defect in the products. The services provided by AZERTY Solutions Informatiques under this contractual guarantee are subject to the availability of qualified personnel. 8.3 Any warranty is excluded in the event of normal wear or abnormal use of the products (and in particular in the event of use or installation not in accordance with the technical documentation), deterioration resulting from accident, external event, case fortuitous or force majeure, negligence, lack of supervision or maintenance, or modification made by the purchaser or by a third party not having been previously authorized by AZERTY Solutions Informatiques 8.4 The warranty defined in this clause expresses the entire warranty of the seller under the contract. In particular AZERTY Solutions Informatiques does not grant any guarantee of any commerciality or suitability for a particular use and could not consequently incur any responsibility in this respect. 8.5 In no event shall the seller's liability to the buyer for any breach of warranty exceed the price paid for the products covered by the request.
9 - Force majeure
A case of force majeure constitutes any event beyond the control of each of the parties, in particular: strikes, social unrest, shortages of raw materials, energy, means of transport, natural disasters, fire, fact of the prince, etc. The parties do not incur any responsibility for any failure due to a case of force majeure. The performance of the obligation is delayed until the end of the force majeure. If the force majeure continues beyond six (6) months, the contract may be terminated without compensation by either party at the request of one of the two parties. Attribution of jurisdiction In the event of a dispute that cannot be settled amicably, the Commercial Court within the jurisdiction of which the headquarters of AZERTY Solutions Informatiques is located is solely competent regardless of the conditions of sale and the method of payment accepted, even in the event of a third party claim or multiple defendants. The rights and obligations of the parties are governed exclusively by French law.
10 - Archiving
The contracts concluded on our website (data relating to your order and CGV in force on the day of your order) are archived for a period of 10 years. You can access archived contracts by requesting them by email at email@example.com or by post.
11 - Language
The language proposed for the conclusion of the contract is French or English.